Dear Colleagues, 

In light of recent implementation of the General Data Protection Regulations, we thought it would be timely to send an update to reassure practices that the agreement previously agreed between GPC Wales and Shared Services Partnership (SSP) regarding remote access for their post payment verification work DOES NOT put a practice at risk of breaching their responsibilities under GDPR legislation. 

The agreed process for remote monitoring via SSP is as follows: 

  • SSP will telephone the practice to discuss the planned timing of PPV to ensure this is mutually convenient and then email the practice to confirm the arrangements for the “remote" visit. This includes requesting that the practice complete a signed temporary access agreement - in this document, the practice will see that two post payment verification (PPV) officers sign the agreement which ensures that the PPV process goes ahead if one of the SSP officers was unexpectedly away and thus this ensures minimal disruption to practices preventing rescheduling of the activity. 
  • The practice then has to provide a password for access to the clinical system to the two designated PPV officers (their email address will be on the practice agreement). This password should be sent via Move-It facility      electronically to facilitate a secure and audible email trail. 

Feedback so far from practices who have undergone remote PPV have found it far more efficient and less disruptive to the running of the practice. SSP have also seen benefits in terms of more effective time management. Rest assured, in the event of any queries these will be raised with the practice in the normal way and practice given opportunity to address them. 

Attached is the formal guidance that confirms that this process does not breach GDPR and this advice has been checked by both NWIS information governance leads and the information commissioners officers. Therefore, this should provide sufficient reassurance to practices. 

If you require any further information then please do not hesitate to contact with Mr Scott Lavender (All Wales SSP PPV manager) on 01495 300 729  OR GPC Wales on This email address is being protected from spambots. You need JavaScript enabled to view it.

Warm Regards,




Link to a podcast from  Cardiff Practice Manager's Conference, panel members featuring Dr Charlotte Jones - Chair of GPC Wales, discussing current issues affecting General Practice.

The BMA’s Welsh GP committee (GPC Wales) has confirmed
details of the annual GP contract changes for 2018/19 in Wales, which will
provide financial stability for practices, and reduce workload and bureaucracy
whilst the wider review of the contract continues.

The agreement includes:

• An uplift to the General Medical Services (GMS) contract
for 2018/2019 of £11.67m including:

- An uplift of 1% for pay and a
1.4% increase for general expenses (whilst awaiting delayed DDRB determination).

- An uplift of £2.7m towards the
rising costs of professional indemnity for GMS GPs and the wider practice
clinical teams.

• Reduced Quality and Outcomes Framework (QOF) to disease
registers (other than flu indicators which will be retained) to alleviate
workload pressures. Cluster network domain reduced to engagement in five
meetings over the year.

• Improved mentoring and coaching arrangements including
access to the Academi Wales coaching collaborative.

• A commitment to explore access to health board employment
benefits to improve the recruitment offering available to GPs.

• Improved recording of Welsh language provision at practice
and cluster level.

• A commitment to explore and address barriers currently faced
by those who have recently left the GP workforce.

• An extension of the enhanced service for influenza
outbreak prescribing for 2018-2019.

• Support for IT migrations to commence in January 2019.

Dr Charlotte Jones, Chair of GPC Wales, said:

“I’m pleased that our collaborative working relationship
with Welsh Government and NHS Wales has enabled the challenging work of the
review of the GMS contract in Wales to be taken forward in a positive manner to
make general practice sustainable for the future.

“This agreement provides much needed financial stability for
practices through the indemnity offer and interim pay and expenses uplift,
whilst awaiting the DDRB determination. It will also protect practice resources
so that they can be used on caring for patients.

“The reductions in bureaucracy and workload will also
provide some much needed respite for practices and clusters facing
unprecedented demands.

“I am confident that these significant improvements to the
contract will deliver real benefits to GPs across Wales.”