Please find a link to template letters below for:
- Secondary care work transfer
- Inappropriate prescribing requests
- Requests to follow up investigations performed in other settings
- Letter to Health Board regarding inappropriate workload transfer
- Request to complete non-contractual administraive task
- Request for work absence sick notes for less than seven days
- Letter to Health Board regarding delay in information request or providing payment
- Letter to Health Board regarding follow up of diagnostic test results following a patient's discharge from hospital
- Letter to Health Board response to requests to follow up investigations performed in other settings and diagnostic test results following a patient's discharge from hospital.
These can be copied and pasted into the correspondance section of your clinical system and be branded with your practice header and edited as required.
If you are sending these letters back due to inappropriate requests then please fill in the GRUMP form on this website. We track these requests and if recurrent themes are picked up we escalate to resolution.
BMA Safe Workload Guidance for GPs in Wales
This is a fantastic resource to help practices operate at a safe workload and contains the following sections of advice:
- Direct patients to appropriate NHS services.
- Determine a safe level of working for all GPs in their organisation.
- Safe working levels should apply to duty doctors.
- Consider 15 minute appointments
If workload sustained at unmanageable level:
- Inform the Health Board through Escalation processes.
- If vulnerable to risk of closure or reduction in service provision then discuss the GP Sustainability Assessment Framework with the Healthboard.
- Consider reviewing practice arrangements for access.
- Push back on inappropriate workload.
- Highlight indirect patient complaints about Government Policy to empower patients to approach the relevant organisations.
- Consider formal list closure.
- Consider reducing provision of supplementary services to maintain core services.
Link to BMA GP Contract Mythbuster Document
The BMA have recently published their GP Contract Mythbuster Document which seeks to clarify the situation around the GP contract and the next steps. It includes a description of how GP practices are funded, an explanation around the unified contract and implications of the breakdown in negotiations.
GMS Contract Negotiations have broken down
GP leaders issue stark warnings about the future of general practice in Wales as GP contract negotiations fail to reach a conclusionby Press Office Wales
Press release from BMA Cymru
Published: Tuesday 24 October 2023